We would like to reassure you that when you book with us, every care has been taken to minimise risk.

We have studied the guidance issues by the Government and completed a risk assessment. We have made changes to both our cleaning protocol and the property to minimise the risk.

This includes the following

• Made our cleaning and sanitising more stringent and carefully selected the correct cleaning products
• Have contactless check-in using key safes
• Installed hand sanitiser points at the entrances to the properties
• Removed all items from the properties which we cannot practicably clean and are not essential such as books and games
• Minimised the crockery, cutlery, glasses and utensils in the kitchen to allow for cleaning between bookings.
• Ask guests to remove bedding and towels and place in bags provided to allow for a 72-hr quarantine prior to washing
• Use face masks and gloves whilst cleaning or dealing with maintenance issues during your stay.

In addition, in the event

- that your booking cannot go ahead due to a government issued lockdown

- that you are required to self-isolate when you should have been staying with us

 We will carry forward any monies paid to a future booking without penalty.